Customer Care at Tech Logic
Tech Logic designs, manufactures, and installs its Automated Material Handling and RFID systems, offering the knowledge and expertise your library deserves for customer care solutions. Since Tech Logic only serves libraries, our customer care professionals are well-prepared to help answer your support questions or address your concerns. Call us toll free at 800.494.9330, email us at Customer Care, or log on the Online Support Center using your TLC Customer ID and zipcode.
Tech Logic has always served libraries and we are deeply grateful to the library community for its support and appreciation of our products. We recognize that customer care is about more than hardware and software - it's about people, customers who deserve a caring touch and a timely solution. Every library we serve is busy; no library can afford to have its processes interrupted any longer than necessary by technical issues. We want our customer care to empower you as a library professional to concentrate on and accomplish your goals. You're who Tech Logic customer care is all about, and you deserve exemplary service.
Our customer care team is available 24/7 to help you. And please … don't let an issue be your only contact with our customer care professionals. We're also happy to help you with any product questions. If you're unsure of "anything Tech Logic," please contact us. Our team members will work closely with you and your staff to answer your questions.
Tech Logic customer care team members understand Tech Logic systems, because we design, manufacture, and install our products. You are always welcome and encouraged to tap into this expertise when you need help.
Please don't hesitate to contact us. Customer care is our priority; your satisfaction is our concern.
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